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The Dürkopp hotline is available for contract customers around the clock, 365 days a year. Qualified staff with many years of experience will support you with any questions, wishes or problems you may have. It does not matter how technically complex the problems are, we will find the solution and handle incident management.

We provide diagnostics and solutions via our remote maintenance service and where necessary organise on-site technician assignments, and all within the agreed response and troubleshooting time.